Terms of Service
Last updated: 29 March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "User") and Tradexis ("Tradexis", "we", "us", "our"), a company registered in Tbilisi, Georgia. By accessing or using the Tradexis website at tradexis.io, the Tradexis web application at app.tradexis.io, the Tradexis Chrome browser extension, or any related services (collectively, the "Service"), you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Service.
1. About the Service
Tradexis is a software-as-a-service (SaaS) product that provides a digital trading journal for traders. The Service includes a Chrome browser extension that operates alongside TradingView, and a web application for reviewing, analysing, and managing trade journal entries. Features may include trade logging, confirmation tracking, screenshot capture, analytics, AI-assisted insights, and related workflow tools.
Tradexis is a journaling and analytics software tool only. It does not execute trades, connect to brokers, manage funds, process investments, or provide financial advice. Users manually enter or import their own trading data for personal review and analysis.
2. Eligibility
You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement and are legally capable of entering into a binding agreement.
3. Account registration and security
To use the Service, you must register for an account using Google OAuth authentication. You are responsible for:
- Ensuring the accuracy of the information associated with your account
- Maintaining the security of your account credentials and Google account
- All activity that occurs under your account, whether authorised by you or not
- Notifying us immediately at [email protected] if you suspect any unauthorised use of your account
We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.
4. Free trial
Tradexis offers a 14-day free trial. During the trial period, you will have access to the Service features as described on our website. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. We reserve the right to modify, limit, or discontinue the free trial at any time.
5. Subscription plans and pricing
Tradexis offers the following subscription plans:
- Starter Monthly: €19.99 per month
- Starter Annual: €199.90 per year (two months free compared with monthly billing)
- Pro Monthly: €39.99 per month
- Pro Annual: €399.90 per year (two months free compared with monthly billing)
- Pro+ Monthly: €59.99 per month
- Pro+ Annual: €599.90 per year (two months free compared with monthly billing)
- Lifetime: €499 one-time payment
All prices are in euros (EUR) and are exclusive of applicable taxes. Final pricing, including any applicable VAT or sales tax, will be displayed at checkout by our payment processor. We reserve the right to change our pricing at any time. Price changes will not affect existing active subscription periods but will apply upon renewal.
6. Payment processing and Merchant of Record
Payments for the Service are processed by our payment provider. The payment provider handles payment processing and may support billing, invoicing, refunds, and currency conversion as applicable. Taxes, including VAT or sales tax, are handled in accordance with applicable law and the payment configuration used at checkout.
When you make a purchase, your transaction is processed by our payment provider. For billing-related inquiries, you can contact us at [email protected] or through the receipt or invoice you receive at checkout.
You agree to provide accurate and complete billing information and to promptly update this information if it changes.
7. Automatic renewal and cancellation
Monthly and annual subscription plans renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:
- Your access to the Service will continue until the end of the current paid billing period
- No further charges will be made after cancellation takes effect
- Refunds are available within 14 days of purchase in accordance with our Refund Policy
8. Lifetime Plan
The Lifetime Plan grants access to the Service for the operational lifetime of the Tradexis product, meaning for as long as the Service continues to be actively offered, maintained, and commercially available by Tradexis or any successor entity.
The Lifetime Plan does not constitute a guarantee of perpetual access regardless of circumstances. Lifetime access may end if the Service is permanently discontinued, materially replaced by a successor product, sold to another entity that does not honour existing Lifetime plans, or otherwise ceases commercial operation. In the event of permanent discontinuation, we will provide reasonable advance notice (no less than 90 days where practicable) to Lifetime Plan holders.
"Lifetime" refers to the lifetime of the product and service, not the lifetime of the customer or account holder.
9. User content and data
You retain ownership of all content you submit to the Service, including trade journal entries, screenshots, notes, confirmation data, and other materials ("User Content"). By using the Service, you grant Tradexis a limited, non-exclusive, worldwide licence to store, process, and display your User Content solely for the purpose of providing and improving the Service.
You are solely responsible for the legality, accuracy, and appropriateness of your User Content. You represent and warrant that you have all necessary rights to submit your User Content to the Service.
10. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation
- Interfere with, disrupt, or attempt to gain unauthorised access to the Service, its servers, or connected networks
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the software
- Copy, reproduce, distribute, resell, sublicense, or commercially exploit the Service or any part thereof
- Use automated scripts, bots, or scrapers to access the Service except through officially provided APIs
- Transmit malicious code, viruses, or harmful data through the Service
- Impersonate another person or entity, or misrepresent your affiliation with any person or entity
- Use the Service to store or transmit content that infringes any third party's intellectual property or other rights
- Share your account credentials or allow multiple individuals to use a single account
We reserve the right to investigate and take appropriate action against violations, including suspension or termination of access and referral to law enforcement authorities.
11. Intellectual property
All rights, title, and interest in and to the Service, including the website, Chrome extension, web application, software, documentation, branding, logos, visual design, and all related intellectual property, are and remain the exclusive property of Tradexis or its licensors. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.
Tradexis, the Tradexis logo, and related marks are trademarks of Tradexis. You may not use these marks without our prior written consent.
12. Service availability and modifications
We strive to maintain high availability of the Service but do not guarantee uninterrupted, error-free, or secure access. The Service may be temporarily unavailable due to maintenance, updates, server failures, or circumstances beyond our control.
We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time. For material changes that negatively affect your use, we will provide reasonable advance notice where practicable.
13. Third-party services
The Service may integrate with or rely on third-party services, including but not limited to Google (for authentication), TradingView (for chart interaction via the Chrome extension), our payment provider (for payments), and OpenRouter (for AI-assisted analytics). Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party services.
14. No financial, investment, or trading advice
Tradexis is a journaling and analytics software tool only. It does not execute trades, connect to brokers, manage funds, process investments, or provide financial advice. Users manually enter or import their own trading data for personal review and analysis.
Any analytics, statistics, AI-generated insights, or performance data provided by the Service are for informational and educational purposes only. You are solely responsible for your trading decisions, risk management, and compliance with applicable laws and regulations. Past performance data recorded in the Service does not guarantee future results.
15. Limitation of liability
To the maximum extent permitted by applicable law:
- Tradexis, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, trading losses, business interruption, or any financial losses arising from or in connection with your use of (or inability to use) the Service
- Our total aggregate liability to you for all claims arising from or related to these Terms or the Service shall not exceed the amount you paid to Tradexis (through our payment provider) in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred euros (€100), whichever is greater
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
16. Indemnification
You agree to indemnify, defend, and hold harmless Tradexis, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your User Content.
17. Termination
We may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably determine that you have:
- Violated these Terms or any applicable law
- Engaged in fraudulent, abusive, or harmful conduct
- Failed to pay applicable fees (after a reasonable grace period)
- Created risk or legal exposure for Tradexis
Upon termination, your right to use the Service ceases immediately. We may, at our discretion, provide a reasonable period for you to export your data before deletion. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and governing law.
18. Dispute resolution
In the event of any dispute arising from or in connection with these Terms, both parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days of written notice, either party may pursue resolution through the courts specified in Section 19.
19. Governing law and jurisdiction
These Terms are governed by and construed in accordance with the laws of Georgia, without regard to its conflict of law provisions.
If you are a consumer resident in the European Union or the European Economic Area, you additionally benefit from any mandatory provisions of the consumer protection law of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions. Any disputes with EU/EEA consumers may be brought in the courts of the consumer's country of residence, in accordance with Regulation (EU) No 1215/2012.
For consumers in the EU, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
20. Consumer rights
Nothing in these Terms is intended to exclude, restrict, or modify any mandatory consumer rights that apply under the law of your jurisdiction. Where any provision of these Terms conflicts with a mandatory consumer protection law, that provision shall be read down or severed to the extent necessary to comply with applicable law.
21. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where practicable, by sending a notice to the email address associated with your account at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.
22. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
23. Entire agreement
These Terms, together with our Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and Tradexis with respect to the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.
24. Contact
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Company: Tradexis, Tbilisi, Georgia
- Website: tradexis.io